ESG

ESG
MANAGEMENT

Pan Ocean will solidify its position as a global leading shipping and logistics company
by enhancing corporate and shareholder value based on transparent management.

GOVERNANCE

Ethical and Compliance Management

Strengthening the Ethical Management System

Ethical Management Vision

We set the ethical management vision as our blueprint for the future to guide us and stipulate principles. In the pursuit of the vision, “clean and healthy hands carrying our clients’ dream,” we practice corporate-wide ethical management.

Clean and healthy HANDS carrying our clients’ dream

Integrity
Management
Customers
Value Creation
We make our HANDS clean, we make our HANDS stronger, and create value for our customers with our HANDS
Buildup of an Ethical Management Systems
  • Establishment of the Charter of Ethics, the Code of Ethics, and the Ethical Management Practice Guidelines
  • Making/Reviewing AP Risk Map
  • Operating an anonymous reporting system
Establishment of an Ethical Culture
  • CEO messages
  • Conducting the campaign and ethical management education
  • Survey for employees’ sense of ethics
Realization of Self-Regulation Practice Systems in the field
  • Reviewing voluntary compliance
  • Operating Fair Trade Compliance Program(CP)
  • Signing the ethics/compliance pledge of all employees

Basic Rules of Ethics

Pan Ocean is applying the Charter of Ethics, the Code of Ethics, and the Ethical Management Practice Guidelines since Pan Ocean has established them to define Pan Ocean’s ethical values to share with all employees.
The Charter of Ethics is the highest value standard and the basic spirit of ethical management to realize the company’s vision.
The Code of Ethics specifies the principles and standards by embodied each part of the Charter of Ethics so that all employees can internalize them with sincerity.
The Ethical Management Practice Guidelines help employees make the right call about ethical issues they may face in their daily work activities.

Organization and Structure

Regarding Pan Ocean’s organization of the ethical management, it consists of the Ethical Management Department under direct CEO’s control and the Ethical Management Team under the affiliated department.
Above department and team establish the policies of corporate ethical management and carry out the detailed activities accordingly.
The policies and activities mainly consist of the ethics and compliance education, diagnosing organizations/audit and anonymous reporting management.
Furthermore, Pan Ocean strives to achieve the vision of ethical management and create a transparent management environment through the continuous company-wide monitoring.

Anti-corruption Program (AP)

Pan Ocean is operating "Anti-corruption Program" to create a transparent and fair clean and ethical management culture, with the goal of spreading compliance culture through the prevention and eradication of corruption and the establishment of a self-regulating corruption prevention culture.

Fair Trade Compliance Program (CP)

Pan Ocean proactively and systematically promotes awareness among employees by operating the Compliance Program to comply with the fair trade regulations.

Anonymous Reporting System

Pan Ocean is operating an anonymous reporting system(Helpline) that allows all stakeholders including employees and clients, etc. to free to express their opinions on the ethics and compliance.
Through the Helpline, they can report/consult on the acts that violate the basic ethical values, such as violations of fair job performance, making unfair profits, and act on undermining a sound corporate culture, etc.
The system is easily accessible through the Whistleblowing Channel in company's website, and is operated by an external third-party service provider to ensure the anonymity of the reporters.

Ethical Management

Pan Ocean Ethical Charter

Pan Ocean is a proud shipping company that has built a reputation, through its half-century history, as the leading bulk-shipping company in Korea and, in particular, occupies an unrivaled position in the field of dry bulk cargo.

Pan Ocean will do its best to leap forward as a global leading sea shipping and grain distributing company based on its core values - professionalism and passion, challenge and innovation, appreciation and creativity, principle and trust.

Therefore, Pan Ocean will form win-win relationships with the clients and contractors by observing relevant laws and regulations and practicing transparent and fair ethical management, and contribute to development of the country and society by fulfilling its duties as a global corporate citizen trusted by its shareholders and investors.

For this purpose, Pan Ocean has established Code of Ethics and hereby pledges to follow it as a standard for righteous actions and value judgments.

  • We perform our duties honestly and fairly; we make efforts to prevent corruption and establish clean corporate culture.
  • We separate public and private in performing our duties; we reject provision and receipt of money, goods, entertainment, etc., illegal solicitation or recommendation, etc.
  • We fundamentally prevent accidents by systematic improvement of areas of weakness; we make efforts to change wrong practices.
  • We practice open and transparent management to build customer trust; we make efforts to provide the best value for our customers.
  • We do not behave in a way that damages Pan Ocean’s reputation and pride; we make efforts to fulfill the responsibilities given by the country and the society.
  • We respect one another as individuals; we make efforts to ensure fair opportunities and fair evaluations.
  • We practice management of sharing as a reliable partner of the country and the society; we contribute to development of the country and the society based on the highest ethical values.

Ethical Management

Code of Ethics

  • Code of Ethics for Customers
    • We consider customer satisfaction as the top-priority value of management; we provide the best service that our customers need for their satisfaction.
    • We always listen to our customers’ opinion, which is the most important standard of all decisions and actions.
    • Any customer information acquired through business activities shall not be disclosed or used for anything other than the original purpose without prior approval of the customer.
  • Code of Ethics for Shareholders and Investors
    • We gain trust from shareholders and investors through transparent and responsible management.
    • We do our best to maximize the shareholders’ and investors’ value by maximizing the company value through constant management innovation and growth strategy.
    • We respect rights and interests of shareholders and investors and timely provide necessary management information.
  • Code of Ethics for Contractors
    • We grow and advance with our contractors by maintaining partnership conducting transparent and fair transactions.
    • We ensure that all transactions are made based on the principles of free competition with equal opportunities provided; we select and register a contractor based on objective and fair examination standards.
    • We actively support our contractors to grow and develop competitive power in the long term.
  • Code of Ethics for Competitors
    • We follow fair trade orders of domestic/international markets and observe all relevant domestic/international laws regarding fair trade.
    • We respect the principles of free competition and pursue competition in good faith with our competitors by fair means.
  • Code of Ethics for Employees
    • We respect our employees as individuals and make them feel proud and fulfilled by granting fair opportunities depending on their competence and talent.
    • We do not discriminate our employees based on academic background, native place, sex, age, or religion; we make efforts to improve productivity based on mutual trust and cooperation, and to establish constructive corporate culture.
    • We do our best to satisfy our employees by rewarding and treating them appropriately depending on their competence and achievements.
  • Code of Ethics for the Country and the Society
    • We respect healthy social values as a company, observe all laws and regulations of the country and the society, and fulfill social responsibilities and obligations.
    • We respect healthy traditions and culture of our community and make efforts for common prosperity and development as a member of the community.
    • We deeply understand that environment is something that whole mankind should preserve forever; we make the best efforts to protect clean environment.

Ethical Management Practice Guide

Ethical Management Practice Guide

The ethical management practice guide is a detailed ethical action guide that the employees may turn to while performing their duties to practice the code of ethics.

Chapter 1. General Rules

Article 1 (Purpose)

The purpose of this Ethical Management Practice Guide (hereafter referred to as the “Guide”) is to establish an ethical standard for the employees of Pan Ocean Co., Ltd. to observe when performing his/her duties to prevent corruption and develop fair corporate culture by practicing ethical management.

Article 2 (Definition)

The definitions of terms used in this Guide shall be as follows :

  • The term “employee” means any person continuously and repeatedly works for Pan Ocean, shore service and sea service alike.
  • The term “duty-related party” means any of the following person related to an employee’s duties :
    • a)A person or an entity who has entered into a contract, or has definite intention to enter into a contract, with Pan Ocean;
    • b)A person or an entity who has applied for a project, or has definite intention to apply for a project, that Pan Ocean is taking charge; or
    • c)A person or an entity who otherwise require a certain act to Pan Ocean.
  • The term “duty-related employee” means any of the following employee who may make a profit or suffer a loss related to an employee’s duties:
    • 가)A senior employee, or a subordinate employee, related to an employee’s duties;
    • 나)An employee taking charge of personnel · audit · appraisal · budget · organization and employees directly related thereto; or
    • 다)An employee supervising delegation · consignment, and an employee in charge of delegated · consigned duties, if Pan Ocean is to delegate · consign works and/or duties.
  • The term “gift” means any and all goods, securities, complimentary accomodations, memberships to clubs and facilities, admission tickets for venues and performances, or other equivalent things provided without cost (or at substantially lower cost compared to the market price or common practices of transaction).
  • The term “money, goods, etc.” means money (cash, gift voucher, license to use, etc.), goods and other financial benefits.
  • The term “entertainment” means hospitality benefits including food and beverages, alcoholic beverages, or golf; “convenience” means supporting service including lodging, transportation, tour guide or event support other than entertainment and hospitality, in case the other party suffers an economic loss for a receiver to enjoy such convenience.
Article 3 (Scope of Application)

This guide applies to all employees of Pan Ocean.

Article 4 (Compliance Obligations and Responsibilities)
  • All employees shall have full knowledge of this guide and comply with it; anyone who violates it shall take responsibility for his/her actions.
  • The ethical management director of Pan Ocean may ask the employees to submit “A Pledge for Ethical Management” to the Company to ensure the observance of this guide to prevent corruption and establish fair corporate culture.

Declaration by CEO

Pan Ocean has been committed to ethical management since its declaration of "Ethical Management" to the public in October 2015. The company has been working to establish an ethical management system to manage the integrity of its employees, establish an ethical culture as a soft power to promote ethical health, and ultimately realize a field-autonomous practice system that creates customer value.

In 2023, Pan Ocean took a step further and introduced an "Anti-corruption Program (AP)" to manage the integrity of its employees and stakeholders in a more concrete manner as part of ESG management to secure the company's sustainability and ensure long-term growth.

The anti-corruption program is a series of standards and internal control systems that efficiently manage corruption risks that can occur during business activities, such as receiving bribes and entertainment, which impair the transparency and fairness of corporate activities, and comply with anti-corruption laws and regulations

President & CEO of Pan Ocean, Ahn Joong Ho

부패방지 프로그램 (AP) - 조직도

AP Risk Map (Management System)

  • Identification and management systematization of Corruption Risks that may occur (Corruption Risk Map)
    • Carrying out the risk assessment and mitigation measures for 5 types, 48 cases : Completed
Risk Type Possible
Risks
Management
Measures
Risk of pursuing personal interests 16 16
Risk of fraud occurring in relationships with customers, etc. 11 11
Risk of embezzlement ocurring 6 6
Risk of undermining organizational culture 8 8
Risk of distorting performance appraisal 7 7
Total 48 48

  • Effectiveness evaluation results for corruption risk management in 2023 [Anonymous survey conducted]
    • (81%) The company is well carrying out the Anti-corruption policy.
    • (35%) Possibility of unethical behavior to subordinates at work ▶ Related education and check scheduled to be implemented.
    • (33%) Responses that there is a possibility of Employee’s Performance Evaluation based on discrimination ▶ Related education and check scheduled to be implemented.
    • (32%) Responses that personal information of employees may be leaked ▶ Related education and check scheduled to be implemented.
    • <Average of risk occurrence probability for all responses: 19%>

Declaration by CEO

Pan Ocean is committed to fostering a transparent and fair corporate culture based on the legal compliance spirit of its employees. As part of its commitment to compliance management, Pan Ocean introduced the Fair Trade Compliance Program (CP) in 2022 to establish a fair trading culture, and has since progressively expanded CP activities after successfully institutionalizing the program.

Pan Ocean pledges to contribute actively to ethical management and a fair society through ongoing initiatives such as continuous advocacy by top management for voluntary compliance, conducting fair trade-related education, and conducting ongoing monitoring of CP activities.

Pan Ocean's employees will actively cooperate in CP activities, striving to make Pan Ocean a leading company in fair trade and legal compliance management.

31 March 2024
President & CEO of Pan Ocean, Ahn Joong Ho

Declaration by CEO

Pan Ocean implemented the Fair Trade Compliance Program as part of its ESG efforts to assure fair chances, to promote fair trading culture, and ultimately to achieve a society without discrimination for all of our customers and partners.

The Fair Trade Compliance Program is a self-controlling system that a company implements and operates in order to stay compliant with the fair trade regulations.

We aim to prevent any breach of law by incorporating law abiding attitudes, ethics, and fairness into our staff.

We shall keep fairness as one of our core values and continue to do our best in terms of sustainable management.

President & CEO of Pan Ocean, Ahn Joong Ho

Organization

Pan Ocean published its Compliance Manual in 2022 and distributed the Manual among its employees for their familiarization.

We will periodically add updates to the Manual such as legal amendments, new court decisions, and trending issues. We will also contiuously provide intermittent educational programs such as lectures and newsletters to keep our staff up-to-date.

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